People Operations Business Partner

R
Rezilient HealthHealthcare, digital health
Workable workplace: remote; Workable locations: St. Louis, Missouri, United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years in People Operations, HR Business Partnering, employee relations, or a closely related role.
Required Skills
Notion

Requirements

  • Have 7+ years of experience in People Operations, HR business partnering, employee relations, or a closely related role.
  • Bring experience in a high-growth startup, healthcare, digital health, or multi-site operations environment.
  • Have strong working knowledge of employee relations, performance management, onboarding, offboarding, policy creation, and manager coaching.
  • Have experience designing or significantly improving People Operations programs.
  • Understand federal and state labor law, with particular depth in ADA and FMLA.
  • Be able to handle sensitive matters with discretion, empathy, fairness, and sound judgment, and document them properly.
  • Be comfortable using HR systems, people platforms, documentation tools, and AI-enabled tools.
  • Be familiar with Notion or a similar knowledge management tool.
  • Be highly organized, execution-oriented, and able to manage multiple priorities in a fast-moving environment.
  • Be able to translate ambiguous situations into clear, actionable next steps.
  • Be comfortable building and executing alongside a small team.

Responsibilities

  • Oversee employee relations conversations and investigations, documenting matters consistently and discreetly.
  • Apply labor-law knowledge to employee relations, leave administration, and policy interpretation, including ADA and FMLA matters.
  • Lead employee separations and offboarding in partnership with the Head of People Operations and hiring managers.
  • Partner on company-wide bi-annual performance reviews, including program design, communication, tooling, timelines, and follow-through.
  • Work with hiring managers to develop function- and role-level KPIs aligned with the company-wide performance program.
  • Coach managers on feedback, performance conversations, accountability, and team leadership.
  • Design and improve manager enablement resources, frameworks, templates, and guides.
  • Own leave policy administration and partner on onboarding program design and execution.
  • Design, document, and improve scalable People Operations processes, policies, and templates.
  • Co-own and maintain the Notion knowledge base with Operations, and collaborate with cross-functional teams on People work.
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