Client Account Manager
New
C
CareerSwiftJob search technology
United StatesFull-TimeManager
Salary50,000 - 70,000 USD per year
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Job Details
- Experience
- 1–3 years of experience in account management, customer success, client services, or a related role.
- Required Skills
- Problem SolvingCustomer SuccessSaaSAccount ManagementClient relationship management
Requirements
- Have 1–3 years of experience in account management, customer success, client services, or a related role.
- Bring strong communication and relationship-building skills.
- Use a customer-focused approach and demonstrate strong problem-solving abilities.
- Be highly organized and able to manage multiple accounts and priorities.
- Be comfortable working with CRM systems and other digital tools.
- Be able to work independently in a remote environment.
- Experience with SaaS, technology, AI, or digital products is a nice-to-have.
- Experience managing B2B client accounts is a nice-to-have.
- Familiarity with customer success or account management platforms is a nice-to-have.
- Experience identifying opportunities to improve client retention or engagement is a nice-to-have.
Responsibilities
- Serve as the primary point of contact for assigned clients and manage day-to-day communication.
- Build and maintain positive, professional client relationships.
- Understand client needs and identify appropriate CareerSwift solutions.
- Coordinate client requests and follow up with internal teams to ensure timely resolution.
- Monitor account activity and proactively address potential issues or concerns.
- Maintain accurate client records, notes, and account information in internal systems.
- Collect client feedback and communicate relevant insights to product, support, and marketing teams.
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