Lead Learning Experience Designer
New
W
Wikimedia FoundationLearning design
We are currently able to hire in the following: US States: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya, Mexico, Morocco, Netherlands, Poland, Singapore, South Africa, Spain, Switzerland and the United Kingdom.Full-TimeLead
Salary117,437 - 177,624 USD per year
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Job Details
- Required Skills
- Figma
Requirements
- Experience designing and developing digital learning experiences for diverse, global audiences.
- Experience creating e-learning, instructor-led, virtual, or blended learning solutions.
- Experience using a learning management system (LMS) to develop, organize, and publish learning content.
- Ability to diagnose capability gaps, identify appropriate interventions, and rapidly design, build, and improve learning experiences.
- Strong written communication and content development skills, including simplifying complex concepts for diverse audiences.
- Experience collaborating with cross-functional stakeholders and subject matter experts.
- Commitment to accessibility, inclusive design, and culturally responsive learning practices.
- Experience with volunteer communities, open knowledge initiatives, nonprofits, or international organizations is preferred.
- Experience designing learning for multilingual audiences and collaborating across cultures and time zones is preferred.
- Experience with tools such as Rise, Storyline, Camtasia, Adobe Creative Suite, Figma, video editing tools, or AI content generation platforms is preferred.
- Experience with product design approaches, user research, experimentation, prototyping, and iteration is preferred.
- Knowledge of experimentation methods, A/B testing, learning analytics, product analytics, and continuous improvement is preferred.
Responsibilities
- Design and develop digital learning experiences, capacity-strengthening resources, and performance support for Wikimedia contributors.
- Partner with product teams, community groups, researchers, and subject matter experts to identify learning needs and contributor challenges.
- Select appropriate learning approaches, including courses, video, interactive experiences, AI-enabled support, workshops, or embedded guidance.
- Develop learning experiences about Wikimedia tools, workflows, policies, governance processes, and community practices.
- Prototype, test, and iterate on learning experiences using authoring tools, multimedia, and AI tools.
- Apply learning science, user-centered design, and learning experience design methodologies.
- Evaluate learning effectiveness using learner feedback, participation data, and qualitative and quantitative insights.
- Contribute to the evolution of the Foundation’s learning strategy by identifying opportunities in learning technology, online learning, AI, and digital engagement.
- Ensure learning resources reflect Wikimedia’s values of openness, collaboration, equity, and knowledge sharing.
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