Creative Ops Manager, Performance

New
F
FanaticsSports betting
Location: Leeds, England, United Kingdom Workplace Type: RemoteFull-TimeManager
Salary not disclosed
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Job Details

Experience
4+ years in creative project management, creative operations, digital production, or marketing operations.
Required Skills
FigmaGoogle WorkspaceSlack

Requirements

  • Have 4+ years in creative project management, creative operations, digital production, or marketing operations.
  • Build strong relationships across creative, brand, marketing, external partners, and wider stakeholder teams.
  • Understand creative workflows and production processes, ideally within an in-house studio.
  • Demonstrate the ability to run a high-volume pipeline across multiple concurrent campaigns.
  • Be proficient with Airtable, Figma, Google Workspace, and Slack.
  • Show an instinct for process improvement.
  • Be highly organized and detail-oriented across versions, approvals, specifications, and deadlines.
  • Communicate calmly and directly, holding a line with senior stakeholders while maintaining strong relationships.
  • Present process improvements or workflow case studies from past roles.
  • Experience in a regulated industry such as online gaming or sports betting, or with compliance and legal review workflows, is a bonus.
  • Experience implementing process improvements with AI tooling is a bonus.

Responsibilities

  • Lead creative projects from brief through final delivery across the campaign calendar.
  • Review incoming requests and ensure briefs are complete and ready for action.
  • Build and maintain the studio schedule, resourcing the team against live and forecast demand.
  • Assign work with clear direction, deadlines, and context.
  • Maintain accurate project tracking and timelines in Airtable and the studio toolset.
  • Review deliverables for quality, brand consistency, and legal, regulatory, and responsible gaming requirements.
  • Manage relationships with brand, marketing, media, product, and social teams.
  • Coordinate approvals with creative leads, legal, compliance, and business stakeholders, maintaining auditable records.
  • Manage freelance and agency onboarding, purchase orders, and invoicing alongside the Director, Creative Operations.
  • Champion AI-assisted production and workflow tools when they improve speed without compromising quality or compliance.
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