Amazon Flat File / Master File Specialist

L
LagoE-commerce
Workable workplace: remote; Workable locations: Philippines; Location: Philippines, East Coast Time Zone (9-5)Full-TimeJunior
Salary8 - 12 USD per hour
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Job Details

Languages
Strong English communication skills (written and verbal)
Experience
Minimum 2 years
Required Skills
English communicationAsana

Requirements

  • Have at least 2 years of hands-on experience with Amazon Seller Central.
  • Have strong experience creating and troubleshooting flat files.
  • Have experience managing parent-child variation structures.
  • Have experience handling Amazon casework.
  • Be able to read and resolve flat file upload errors.
  • Be able to work East Coast hours.
  • Have strong written and verbal English communication skills.
  • Be able to work independently with minimal supervision.
  • Nice to have: experience with Amazon Brand Registry.
  • Nice to have: experience managing high-variation apparel or footwear catalogs.
  • Nice to have: experience supporting 3,000+ ASIN portfolios.
  • Nice to have: familiarity with inventory forecasting or parent ASIN tracking systems.
  • Nice to have: experience using Asana or similar task management tools.
  • Nice to have: prior experience working with US-based Amazon sellers.
  • Nice to have: leadership or training experience.

Responsibilities

  • Create flat files from scratch and maintain and update master files.
  • Configure variation themes, including size, color, and style.
  • Upload files in bulk through Seller Central.
  • Build and maintain parent-child relationships and troubleshoot orphaned child ASINs.
  • Resolve broken variation families and maintain clean SKU hierarchies.
  • Create and manage Seller Support cases.
  • Resolve listing suppressions and stranded issues; troubleshoot upload errors and feed processing reports.
  • Escalate catalog conflicts when necessary.
  • Monitor listing health across 3,000+ ASINs and correct structural catalog issues.
  • Support parent ASIN tracking initiatives and maintain accurate backend listing data.
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8 - 12 USD per hour
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