Sales & Account Manager (International Logistics)
B
Berry VirtualInternational logistics
Philippines. Metro Manila, Philippines. Central Luzon, Philippines. Central Visayas, Philippines. Bangsamoro Autonomous Region in Muslim Mindanao, PhilippinesFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Exceptional spoken and written English
- Required Skills
- Customer serviceAccount ManagementCRM
Requirements
- Demonstrate exceptional spoken and written English.
- Have a neutral or very minimal accent and a polished, professional phone presence.
- Have proven sales experience, including appointment setting and lead conversion.
- Have experience handling inbound and outbound calls, following up with leads, and nurturing them.
- Be comfortable making outbound sales calls and have strong closing ability.
- Have customer-service and CRM experience.
- Have experience working toward measurable sales and conversion KPIs.
- Have specialized freight-forwarding experience quoting domestic and international air shipments, including exports and imports.
- Have worked for a 3PL or freight-forwarding company in the U.S.
- Be able to work independently and take initiative.
- Have stable high-speed internet, preferably 25 Mbps or higher, with a backup for power or service interruptions.
- Provide a computer meeting the stated specifications, a noise-canceling headset or earphones, a webcam, and a quiet, organized workspace.
- Be willing to learn and work with Zenoti and additional CRM or communications systems.
Responsibilities
- Quote domestic and international air shipments, primarily exports and some imports.
- Use proprietary pricing systems and multiple platforms to retrieve pricing.
- Apply markup percentages as instructed by management.
- Gather trucking, airline, and transfer costs for export shipments.
- Contact overseas agents and partners to obtain international pricing quotes.
- Compile complete pricing packages and send quotes to customers.
- Follow up with customers on submitted quotes.
- Coordinate with the operations team when customers accept quotes and book shipments.
- Communicate with carriers to verify availability and pricing in specific regions.
- Work with airlines on shipment routing.
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