Account Director, Client Services
New
V
Vaniam GroupHealthcare communications
Location: United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Required Skills
- MS OfficeDigital MarketingBudget managementAccount ManagementClient relationship management
Requirements
- Bachelor’s degree.
- Working knowledge of digital marketing.
- Proficiency with MS Office, including Word, Excel, PowerPoint, and Outlook.
- Proficiency with Adobe and Zoom.
- Ability to manage and prioritize personal and team workloads.
- Strong organizational skills.
- Demonstrated leadership skills, including planning work, setting goals, and organizing people and tasks.
- Strong interpersonal skills for interacting professionally with clients and colleagues at all levels.
- Excellent problem-solving skills, including analyzing information and developing alternative solutions.
Responsibilities
- Develop and build relationships with client organizations, increasing visibility of the company’s capabilities and strategic value.
- Oversee the development of proposals and tactical plans across multiple accounts.
- Monitor project budgets and fee performance to support account profitability.
- Prepare and present account forecasts.
- Manage client expectations, budgets, reconciliations, and contract and procurement processes.
- Resolve client issues and moderate complex, politically sensitive conflicts.
- Manage, staff, and mentor account teams and maintain relationships with senior management.
- Use approved AI tools to improve productivity and workflows, and review generated outputs for accuracy, confidentiality, and compliance.
- Identify opportunities to grow current accounts and develop new accounts connected with existing clients.
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