Bilingual Dental Insurance & Patient Coordinator - Prosthodontics
New
S
Staffing for DoctorsDental practice
El Salvador. Colombia. Nicaragua. Honduras. Bolivia, Plurinational State of. Guatemala, Monday through Thursday, 7:00 AM–4:00 PM EST, and Friday, 7:00 AM–12:00 PM EST.ContractJunior
SalaryAt least 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Bilingual in English and Spanish
- Experience
- Minimum of 1 year of dental insurance verification experience in a U.S. dental office.
- Required Skills
- HIPAA
Requirements
- Have a minimum of 1 year of dental insurance verification experience in a U.S. dental office; general medical insurance verification does not qualify.
- Be bilingual in English and Spanish, with excellent written and verbal communication skills.
- Speak fluent, natural English with a clear, professional phone presence; an American accent is preferred.
- Have experience documenting dental benefits and handling pre-authorizations or pre-determinations.
- Have dental scheduling experience, including managing cancellations and no-shows.
- Demonstrate strong attention to detail, accurate data entry, and the ability to follow scripts and procedures consistently.
- Have a solid understanding of HIPAA and patient confidentiality; HIPAA training is required.
- Provide a private, quiet home office, a reliable computer, high-speed internet, backup internet and power, and a noise-canceling headset.
- Open Dental experience is a plus.
- Weave experience is a plus.
- Prosthodontic or periodontal practice experience is a plus.
- Busy dental front-office or specialist scheduling experience is a plus.
Responsibilities
- Verify dental insurance eligibility and benefits, including deductibles, annual maximums, waiting periods, frequency limitations, and coverage percentages.
- Contact insurance carriers by phone and portal to clarify benefits and resolve coverage questions.
- Submit and track pre-authorizations and pre-determinations for prosthodontic and periodontal treatment.
- Document benefits breakdowns and verification results accurately in Open Dental.
- Answer inbound calls and make outbound calls in English and Spanish, following office scripts.
- Schedule new patients, confirm upcoming appointments, and manage the provider schedule.
- Follow up on cancellations and no-shows to rebook patients and fill open slots.
- Maintain patient demographics and insurance information in Open Dental and support new patient intake.
- Use Weave for patient calls, texts, and outreach.
- Handle patient information with discretion and in compliance with HIPAA.
View Full Description & ApplyYou'll be redirected to the employer's site
