Senior Solutions Engineer, Commercial

New

This role is fully remote within the United States., requires effective collaboration across U.S. business hoursFull-TimeSenior

Salary$145K - $185K; $145K – $185K • Offers Equity

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Job Details

Experience in a customer-facing technical role in software, such as pre-sales, solutions engineering, sales engineering, technical consulting, or implementation.
Ability to lead technical discovery, live demos, and solution conversations with business and technical stakeholders.
Ability to turn ambiguous customer problems into structured recommendations, persuasive narratives, and practical next steps.
Comfort discussing APIs, integrations, automation, and data flows in clear, customer-friendly language.
Strong presentation and executive communication skills for technical and non-technical audiences.
Consultative, outcomes-oriented judgment that balances technical depth with commercial urgency.
Ability to manage multiple customer opportunities and priorities with ownership, adaptability, and clear follow-through.
Familiarity with workflow, collaboration, productivity, CRM, support, or automation platforms is preferred.
Experience with complex B2B SaaS evaluations, proof-of-value work, or business process mapping is preferred.

Partner with Sales and Success to lead technical discovery and deliver tailored demos.
Show how ClickUp, integrations, and AI-enabled workflows map to customer needs.
Design and lead proof-of-value or proof-of-concept work.
Translate stakeholder requirements into solution recommendations, workflow designs, reporting approaches, and lightweight technical architecture.
Support technical validation, including integration discussions, data migration considerations, security and process questions, and RFP responses.
Build custom reports, dashboards, and demo environments based on customer use cases.
Stay current on product capabilities and releases to explain solutions accurately.
Work with Account Executives, Customer Success, Product, and Engineering to remove blockers and improve the customer experience.

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