Client Success Manager / Google Ads Specialist

New

Remote — Canada, LATAM/Mexico, and South Africa (U.S. candidates also considered), Approximately 8:00 AM–5:00 PM Alaska TimeFull-TimeManager

SalaryBase compensation is up to USD $4,000 per month, depending on experience and location. 10% comision on any Upsell generated

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Job Details

Languages: Excellent spoken and written English
Experience: Approximately 3–4+ years of hands-on Google Ads experience; at least 1–2+ years of direct, proactive client-facing experience in Client Success, Account Management, or a similar agency role.
Required Skills: Lead GenerationAccount Management

Have approximately 3–4+ years of hands-on Google Ads experience, particularly Google Search PPC for lead generation.
Have personally owned campaign setup, optimization, and account results.
Have at least 1–2+ years of direct, proactive client-facing experience in Client Success, Account Management, or a similar agency role.
Demonstrate the ability to manage paid search delivery and client relationships concurrently, with clear ownership of outcomes.
Have advanced proficiency in Google Ads Search, Google Tag Manager, and Google Tag Assistant.
Have experience with conversion tracking, including diagnosing discrepancies between ad-platform conversions and CRM lead records.
Have excellent spoken and written English and confidence leading strategic client conversations and handling difficult situations.
Bring attention to detail, responsiveness, sound judgment, and proactive problem-solving.
Have experience with CRM systems, client communication platforms, and project-management tools; specific platforms are flexible.
Have reliable internet and power, a stable professional track record, and the ability to work independently during approximately 8:00 AM–5:00 PM Alaska Time.

Manage lead-generation Google Search campaigns end to end, including builds, keyword research, responsive search ads, geographic targeting, budgets, bidding, negative keywords, testing, and optimization.
Implement, test, and troubleshoot conversion tracking using Google Tag Manager, Google Tag Assistant, and Google Ads.
Verify that leads are captured and attributed accurately in the CRM, including GoHighLevel where used.
Audit accounts and monitor CTR, CPC, search impression share, conversion rate, CPL, budget pacing, and lead quality.
Document findings, campaign adjustments, and next steps, and resolve performance issues proactively.
Own relationships with approximately 20–25 clients and hold proactive check-ins about every two weeks.
Explain results and translate marketing data into practical business recommendations.
Track client health, identify dissatisfaction and churn risks, lead recovery conversations, and support retention.
Coordinate with website, SEO, Meta Ads, CRM, and other delivery specialists to resolve client issues and follow through on commitments.
Maintain timely client communication, account notes, CRM records, and project follow-up; improve reporting, handoffs, and repeatable processes.

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