Salesforce Business Analyst
New
F
FormativGroupSalesforce consulting
This is a remote role. Candidates must reside in one of the following locations: AL, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, or Washington, DC.Full-TimeSenior
Salary$100,000 — $120,000 USD
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Job Details
- Experience
- 5+ years of Salesforce administration or consulting experience
- Required Skills
- Business AnalysisProject CoordinationGoogle Workspace
Requirements
- Have 5+ years of Salesforce administration or consulting experience.
- Bring a background in project coordination, business analysis, or project management.
- Hold Salesforce Administrator certification; Business Analyst certification is preferred.
- Have experience defining business processes, writing user stories, and gathering Salesforce requirements across multiple stakeholders and workstreams.
- Have experience supporting Salesforce deployments, including data migrations, third-party integrations, and configuration across B2B, B2C, and hybrid models.
- Bring experience in data analysis and reporting, and presenting insights clearly and accurately.
- Be skilled in Google Workspace and Salesforce products.
- Have experience identifying and automating manual processes.
- Be able to collaborate, influence, and mentor junior team members.
- Be able to work independently, organize work, manage priorities, and execute administrative and operational tasks with attention to detail.
- Be adaptable and have experience contributing to projects with multiple stakeholders, dependencies, and evolving needs.
Responsibilities
- Run discovery and requirements refinement sessions to identify customer business, functional, and technical requirements.
- Synthesize requirements into user stories and solution design documentation.
- Perform fit-gap analysis between Salesforce functionality and client requirements.
- Design Salesforce solutions using configuration, Managed Packages, data models, integrations, automation, and custom functionality.
- Draft custom development specifications and manage delivery and testing with Development resources.
- Iterate on solutions through Build/Test/Review cycles with the customer Product Owner.
- Develop training curriculum and deliver training to end users.
- Work with the Delivery Director to manage projects against scope, budget, and timeline expectations.
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