Senior Program Manager II - CA 988/MTAC Deputy Director
New
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JobgetherBehavioral health
Fully remote within the United States, Pacific Time zone preferredFull-TimeManager
SalaryAnnual compensation ranging from $130,000 to $145,000 USD
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Job Details
- Experience
- At least 10 years of progressively responsible professional experience
- Required Skills
- Data AnalysisMicrosoft Office
Requirements
- At least 10 years of progressively responsible professional experience, including complex program management, project leadership, grant or contract administration, and multidisciplinary team oversight.
- Significant experience designing, developing, implementing, or evaluating suicide prevention initiatives, crisis centers, 988 services, or mobile crisis response programs.
- A relevant master's degree is preferred; candidates with a bachelor's degree or equivalent professional background may be considered with additional relevant experience.
- Expert understanding of national, state, and community policy and organizational landscapes for crisis services, including 988 systems and mobile crisis response; California-specific knowledge is strongly preferred.
- Knowledge of crisis service delivery models, policies, funding structures, trends, best practices, and implementation challenges.
- Understanding of nonprofit, behavioral health, and government organizational structures, including budgeting, workforce development, and systems transformation.
- Knowledge of social determinants of health, CLAS standards, diversity, equity and inclusion strategies, and Tribal engagement in crisis response systems.
- Experience managing grants and contracts, developing scopes of work, reviewing budgets, establishing allocation methodologies, and monitoring deliverables and performance.
- Strong analytical and problem-solving abilities, including using data to develop actionable recommendations.
- Experience preparing professional reports and presentations, facilitating meetings, and communicating complex information to diverse audiences.
- Leadership, coaching, and stakeholder facilitation skills, including the ability to build consensus and coordinate action without direct reporting authority.
- Familiarity with business development strategies and experience identifying or developing projects, partnerships, or service opportunities.
- Proficiency with Microsoft Office and relevant project management, reporting, and collaboration platforms.
- Ability to maintain accurate project documentation and manage competing priorities; comfortable with remote work, frequent virtual meetings, and geographically distributed teams.
- Availability for occasional travel to Pasadena, California, or other locations for meetings, training, and project activities.
Responsibilities
- Provide strategic leadership and day-to-day oversight for the California 988 Crisis Center Network and Mobile Crisis Technical Assistance Center programs.
- Work with the Program Director and clients to shape project objectives, structures, and service delivery approaches.
- Supervise and support team members and provide organizational oversight.
- Serve as a subject matter expert on crisis center operations, mobile crisis services, and behavioral health system transformation.
- Analyze program data and develop evidence-based recommendations for client decisions, operational improvements, and strategic planning.
- Design, facilitate, and evaluate training and technical assistance sessions, workshops, meetings, and learning activities.
- Lead RFP processes, contracting, budgeting, and performance monitoring for 988 crisis centers.
- Manage grant portfolios, including budgets, contractual obligations, implementation plans, statements of work, and grantee performance.
- Oversee research, literature reviews, and key informant interviews; lead quality assurance for reports, websites, publications, and other program materials.
- Coordinate with stakeholders and internal teams, document program progress, manage competing deliverables, and contribute to business development.
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