Client Onboarding Project Manager II

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Quantum HealthHealthcare navigation
Listing location: Dublin, OH / Remote; Workplace type: Remote; Structured job location: Remote; Dublin, OHFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
Project ManagementMicrosoft ExcelMicrosoft OfficePresentation skillsStakeholder managementAccount Management

Requirements

  • Bachelor’s degree required.
  • Prior project management experience required.
  • Prior account management experience required.
  • Healthcare or insurance industry implementation project experience preferred.
  • Experience managing multiple competing large-format projects in a flexible, changing environment.
  • Ability to prioritize competing deliverables and delegate appropriately.
  • Ability to collaborate across teams and facilitate resolution of issues.
  • Verbal communication and presentation skills, including presenting strategic, data-driven content to decision makers and SMEs.
  • Administrative and technical skills using a PC, Microsoft Office (Outlook, Word, Excel, PowerPoint), Teams, Zoom, and telephones.
  • Ability to handle confidential information responsibly.

Responsibilities

  • Develop individualized project plans to meet go-live deadlines.
  • Lead and coordinate onboarding workstreams with clients, consultants, vendor partners, and internal SMEs.
  • Track, communicate, and complete project deliverables, milestones, and deadlines.
  • Collaborate with technical and data resources to ensure client programs are built, supported, and measured.
  • Build relationships with client resources and SMEs and hold them accountable to project plans.
  • Evaluate, address, or escalate onboarding issues to support timely resolution.
  • Manage multiple priority projects assigned by leadership through the Enterprise Project Management Office.
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