Enterprise Account Manager

New
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JobgetherCannabis software
Remote; based in the United States.Full-TimeManager
Salary not disclosed
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Job Details

Experience
At least 8 years of experience in enterprise account management, strategic sales, or a related customer-facing role within the software industry, preferably in a Software-as-a-Service (SaaS) environment.
Required Skills
SalesforceSaaSCRM

Requirements

  • At least 8 years of experience in enterprise account management, strategic sales, or a related customer-facing software-industry role; SaaS experience is preferred.
  • A track record of exceeding revenue targets and generating growth within large enterprise accounts.
  • Experience managing complex enterprise sales cycles, multi-stakeholder environments, and high-value commercial opportunities.
  • Strong understanding of enterprise software, technical integrations, implementation processes, and deployment strategies.
  • Experience building relationships with C-level executives, senior business leaders, and enterprise decision-makers.
  • Experience with enterprise contract negotiations and management, including multi-year agreements and renewals.
  • Proficiency with Salesforce or comparable CRM platforms and sales enablement and pipeline management solutions.
  • Familiarity with enterprise security, compliance standards, and technical requirements.
  • Ability to explain complex technical concepts to technical and non-technical stakeholders.
  • Strong communication, presentation, negotiation, stakeholder management, organizational, and analytical skills.

Responsibilities

  • Develop and execute strategic account plans focused on long-term growth, retention, and customer lifetime value.
  • Identify, develop, and close upselling and cross-selling opportunities across the software portfolio.
  • Build relationships with C-level executives, senior stakeholders, and enterprise decision-makers.
  • Lead enterprise sales cycles, including needs assessments, solution presentations, and value proposition development.
  • Align enterprise software capabilities with clients’ operational challenges and strategic objectives.
  • Drive software adoption and utilization, supporting implementations and customer return on investment.
  • Collaborate with Sales Engineering, Product Management, Customer Success, and other internal teams to address client needs.
  • Lead contract negotiations, renewals, and commercial discussions, and oversee multi-year agreements.
  • Monitor account performance, forecasts, pipeline, customer health, industry developments, and expansion opportunities.
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