Business Operations Lead

New
B
BoostaDigital businesses
Remote, UkraineFull-TimeLead
Salary not disclosed
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Job Details

Experience
3+ years of experience in Operations, Business Operations, Product Operations, PM, or similar operational/process-focused roles in digital businesses.
Required Skills
TableauBusiness OperationsMicrosoft ExcelGoogle SheetsLooker

Requirements

  • Have 3+ years of experience in Operations, Business Operations, Product Operations, PM, or similar operational/process-focused roles in digital businesses.
  • Have experience building and scaling cross-functional processes end-to-end.
  • Demonstrate strong operational thinking and the ability to simplify and optimize systems.
  • Bring a strong analytical and data-driven mindset.
  • Have hands-on experience with BI dashboards and reporting tools such as Looker, Tableau, Metabase, or similar.
  • Have strong spreadsheet skills, including Google Sheets or Excel.
  • Understand ROI, unit economics, payback models, and project-level P&L.
  • Have experience designing SOPs, workflows, checklists, and operational routines.
  • Have experience with prioritization frameworks and operational decision-making processes.
  • Have experience in fast-paced digital or online businesses and with distributed in-house teams.
  • Have practical experience using AI tools or LLMs in day-to-day operations and analytics workflows.
  • Bring stakeholder management and communication skills and balance strategic thinking with hands-on execution.

Responsibilities

  • Build and improve operational frameworks for launching and scaling initiatives from idea through evaluation and scale.
  • Drive cross-functional operational processes and align teams.
  • Design and maintain weekly syncs, monthly reviews, retrospectives, and execution follow-ups.
  • Develop operational standards, SOPs, workflows, and reporting structures.
  • Analyze business processes and identify opportunities to improve speed, efficiency, and scalability.
  • Use BI dashboards, metrics, and operational analytics to support decision-making.
  • Partner with Finance on budgeting, ROI forecasting, and cost visibility.
  • Evaluate initiatives by business impact, ROI, and resource allocation to support portfolio prioritization.
  • Facilitate Stop/Go reviews and operational escalations when priorities or assumptions change.
  • Build metrics hierarchies and improve reporting, ownership, visibility, and accountability across teams.
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