Senior Account Manager
New
E
ecoATMDevice recommerce
Remote; must reside in the United StatesFull-TimeSenior
SalarySalary Range: $125K to $145K. This position may also be eligible for short-term incentives.
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Job Details
- Experience
- 8+ years of account management, retail partnerships, or related experience
- Required Skills
- SalesforcePowerPointAccount ManagementCRM
Requirements
- 8+ years of account management, retail partnerships, or related experience.
- Experience ideally includes time at Senior Manager or Director level.
- Proven ability to grow complex, multi-stakeholder retail accounts and meet revenue or performance targets.
- Advanced Excel skills, including manipulating and interpreting large datasets independently.
- Experience with Salesforce or a comparable CRM.
- Strong PowerPoint and executive presentation skills.
- Ability to work with a high degree of autonomy in a remote, fast-paced environment.
- Bachelor’s degree in business, marketing, or a related field preferred.
Responsibilities
- Own relationships with assigned retail accounts and serve as their primary point of contact.
- Build and execute account plans to grow kiosk placements, improve performance, and deepen partner integration.
- Analyze retailer and internal performance data to identify issues and recommend placements and optimization.
- Lead Quarterly Business Reviews and joint business planning aligned with retailers’ strategic and financial priorities.
- Build relationships with retailer stakeholders across merchandising, operations, real estate or asset protection, and sustainability.
- Manage escalations, conduct root-cause analysis, and coordinate internal problem resolution.
- Work with marketing teams on initiatives that increase kiosk visibility, in-store awareness, customer engagement, and foot traffic.
- Coordinate with operations and regulatory teams to execute kiosk installations.
- Manage account-level installation and removal forecasts, and track industry trends and competitive activity.
- Support channel expansion and onboarding of newly signed accounts with the Business Development team.
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