Senior Account Manager
New
E
ecoATMRetail technology
Remote; must reside in the United StatesFull-TimeSenior
SalarySalary Range: $125K to $145K. This position may also be eligible for short-term incentives
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Job Details
- Experience
- 8+ years of account management, retail partnerships, or related experience
- Required Skills
- Data AnalysisSalesforcePowerPointAccount Management
Requirements
- Bring 8+ years of account management, retail partnerships, or related experience.
- Have experience at Senior Manager or Director level, ideally.
- Demonstrate a record of growing complex, multi-stakeholder retail accounts and meeting revenue or performance targets.
- Have advanced Excel skills and be comfortable manipulating and interpreting large datasets.
- Have experience with Salesforce or a comparable CRM.
- Bring strong PowerPoint and executive presentation skills.
- Be comfortable working autonomously in a remote, fast-paced environment.
- A bachelor's degree in business, marketing, or a related field is preferred.
Responsibilities
- Own the relationship and serve as the primary point of contact for assigned retail accounts.
- Build and execute account plans to grow kiosk placements, improve performance, and deepen partner integration.
- Analyze retailer and internal performance data to identify issues and recommend new placements and optimizations.
- Lead Quarterly Business Reviews and joint business planning aligned with retailers' strategic and financial priorities.
- Cultivate relationships across retailer headquarters, including merchandising, operations, real estate or asset protection, and sustainability stakeholders.
- Manage problem resolution, conduct root-cause analysis, and coordinate internally to protect partnerships.
- Work with marketing teams on initiatives that increase kiosk visibility, foot traffic, in-store awareness, and customer engagement.
- Coordinate with operations and regulatory teams to execute new kiosk installations.
- Track industry trends and competitive activity to identify opportunities within assigned accounts.
- Support channel expansion and onboarding of newly signed accounts, and manage account-level installation and removal forecasts.
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