Spanish Bilingual Appointment Setter - Healthcare

R
Robbins InstrumentsMedical devices
Remote; Philippines. Colombia. BrazilFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Spanish bilingual; excellent verbal and written English communication skills
Experience
3 to 5+ years of successful, verifiable experience in appointment setting, inside sales, telemarketing, lead generation, or a similar phone based role
Required Skills
Microsoft OfficeLead GenerationEnglish communicationCRM

Requirements

  • Have 3 to 5+ years of successful, verifiable experience in appointment setting, inside sales, telemarketing, lead generation, or a similar phone-based role.
  • Have excellent verbal and written English communication skills and a confident, professional phone presence with clear, easily understood speech.
  • Be able to handle high call volume and stay motivated through rejection.
  • Have strong listening and questioning skills.
  • Be highly organized, self-motivated, and able to work independently in a remote environment.
  • Be comfortable with CRM and ERP systems and Microsoft Office.
  • Preferred: experience selling or setting appointments in medical device, surgical, healthcare, or aesthetics industries.
  • Preferred: familiarity with hospital purchasing, GPOs, value analysis committees, or ASC operations.
  • Preferred: understanding of B2B sales processes and multi-stakeholder buying decisions.
  • Preferred: experience with sales engagement tools such as Outreach, Salesloft, ZoomInfo, or LinkedIn Sales Navigator.
  • Preferred: bachelor's degree.

Responsibilities

  • Make a high volume of outbound calls daily to new and existing leads, targeting 100 calls per day.
  • Introduce Robbins Instruments and communicate its value, product lines, and differentiators.
  • Share basic product information and route technical questions to the appropriate team member.
  • Ask discovery questions about prospects' instruments, suppliers, pain points, purchasing timelines, and volume.
  • Identify decision makers, economic buyers, and other influencers within complex organizations.
  • Qualify leads against established criteria and schedule virtual or in-person meetings for outside sales representatives.
  • Send confirmation emails, calendar invites, and follow-up product materials to prospects.
  • Provide sales representatives with detailed appointment handoffs and follow up with unresponsive leads through calls, emails, and voicemails.
  • Maintain accurate CRM records, research target accounts, and build prospect lists.
  • Meet call, conversation, and qualified appointment goals and share market feedback, objections, and competitor insights with the sales team.
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