Senior Manager, Sales Operations
New
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EverCommerceB2B SaaS
Remote, US; this role can be based anywhere in the United StatesFull-TimeManager
SalaryThe target base compensation for this position is $130,000 to $150,000 USD per year with a variable component included in most US locations.
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Job Details
- Experience
- 8+ years of progressive experience in Sales Operations, Revenue Operations, or a related go-to-market operations function; 3+ years of direct people management experience
- Required Skills
- Microsoft Power BISalesforce
Requirements
- 8+ years of progressive experience in Sales Operations, Revenue Operations, or a related go-to-market operations function within a B2B SaaS environment.
- 3+ years of direct people management experience, including coaching analytical and operational talent.
- Bachelor’s degree in Business, Finance, Analytics, or a related field, or equivalent practical experience.
- Advanced Salesforce expertise, including opportunity architecture, dashboards and reporting, process design, workflows, and CRM data governance.
- Experience managing sales forecasting, pipeline inspection, and recurring sales operating cadences.
- Advanced Excel and analytical skills, including complex formulas, modeling, and analysis of large datasets.
- Strong understanding of SaaS sales funnels, bookings, pipeline coverage, conversion, quota attainment, and sales productivity metrics.
- Experience supporting partner, channel, alliance, or indirect sales motions, including partner pipeline management, attribution, or performance reporting.
- Ability to leverage AI and automation tools to streamline workflows and improve analytical capabilities and team productivity.
- Strong business acumen, operational judgment, and stakeholder management skills, including influencing senior leaders and driving decisions through data.
- Ability to work independently, balance competing priorities, and lead execution in a dynamic organization.
- Experience across multiple Salesforce instances or CRM consolidation, migration, or standardization is a plus.
- Experience with Power BI or similar business intelligence platforms is a plus.
Responsibilities
- Lead day-to-day Sales Operations execution across products and sales motions, setting priorities, ownership, and accountability.
- Manage, coach, and develop Sales Operations and Insights analysts.
- Lead weekly reviews, monthly business reviews, and quarterly business reviews, with follow-up and accountability.
- Own sales forecasting execution, consolidation, variance analysis, and leadership reporting in partnership with Sales leaders and Finance.
- Drive pipeline inspection and governance, including opportunity hygiene, coverage, conversion, stage progression, and deal aging.
- Evaluate and improve lead-to-revenue processes and workflows to strengthen seller productivity and execution.
- Partner with the Head of Partnerships to establish processes, reporting, and operating cadences for partner pipeline visibility and channel performance.
- Own Sales and Partnerships performance reporting, including executive scorecards, dashboards, KPIs, and analyses.
- Analyze bookings, quota attainment, funnel performance, sales activity, productivity, and partner channel results to identify trends and recommend actions.
- Maintain Salesforce governance and partner with EverOps Systems on scalable process, automation, and CRM solutions.
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