Danish-Speaking Customer Support Specialist
New
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Recruitment By IerotheosCustomer Support Services
Workable workplace: remote; Workable remote: True; Workable locations: Denmark. Sofia, Sofia City Province, Bulgaria. Germany. United Kingdom. Portugal. GreeceFull-Time
SalaryCompetitive Monthly Salary; Monthly Performance Bonus
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Job Details
- Languages
- Native or fluent Danish (spoken and written).
- Required Skills
- Customer serviceCRMCustomer support
Requirements
- Be native or fluent in Danish, spoken and written.
- Bring previous experience in the Customer Support Services industry; this is highly valued.
- Demonstrate exceptional communication skills and a customer-centric mindset.
- Be proficient in computer systems and digital communication tools.
- Be proactive about relocating to Bulgaria.
Responsibilities
- Deliver omnichannel support to Danish-speaking clients.
- Resolve complex product and service inquiries professionally and efficiently.
- Provide accurate, empathetic guidance to maintain customer satisfaction.
- Document customer interactions and data in the CRM system.
- Collaborate with international teams to optimize service delivery processes.
- Meet service level agreements and performance targets.
- Share knowledge and best practices with the team.
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