Danish Customer Specialist

A
Atlean WorldFashion customer service
Workable workplace: remoteFull-Time
Salary not disclosed
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Job Details

Languages
Fluent in Danish, good English; Minimum B2 English
Required Skills
Problem SolvingCustomer serviceMultitaskingActive listening

Requirements

  • Be fluent in Danish.
  • Have good English; the posting specifies a minimum B2 English level.
  • Have strong communication and active listening skills.
  • Bring a problem-solving, can-do mindset.
  • Be comfortable using computer systems and multitasking between tools.
  • Be available to work in shifts.
  • Have a high school diploma or equivalent.

Responsibilities

  • Answer customer questions by phone, chat, and/or email.
  • Solve customer problems and create positive experiences.
  • Follow the brand’s guidelines and quality standards on every interaction.
  • Log and update customer interactions in the relevant systems.
  • Work closely with the team to improve the service provided.
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