Dutch Customer Support Specialist
F
FoundeverHealthcare
Remote opportunity ... in GreeceFull-Time
Salary not disclosed
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Job Details
- Languages
- Native or fluent Dutch (C1/C2); intermediate English (at least B2), both verbal and written.
- Required Skills
- Analytical SkillsProblem SolvingAttention to detailCustomer support
Requirements
- Have native or fluent Dutch proficiency (C1/C2).
- Have intermediate English proficiency (at least B2), both verbal and written.
- Have strong communication skills, including phone conversation, attentive listening, and writing skills.
- Have analytical and problem-solving skills with strong attention to detail.
- Be available to work from home.
- Be a local candidate in Greece or willing to relocate to Greece.
Responsibilities
- Provide customer support through phone, email, chat, and social media.
- Give accurate, valid, and complete information using the appropriate procedures.
- Own customer queries and ensure timely resolution and responses.
- Answer customer questions courteously and professionally, building meaningful relationships.
- Meet customer service quality, compliance, and productivity targets.
- Follow management direction and provide feedback.
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