Dutch-Speaking Customer Support Advisor
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Next Job AbroadJewellery retail
Workable workplace: remote; Workable locations: Greece. Sofia, Sofia City Province, Bulgaria. Warsaw, Masovian Voivodeship, Poland. Barcelona, Catalonia, Spain. Lisbon, Lisbon, Portugal. Bucharest, Bucharest, RomaniaFull-TimeEntry
SalaryCompetitive monthly salary; Two additional salaries per year
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Job Details
- Languages
- Native or C1-level Dutch; solid conversational English (B2) for training and system navigation.
- Required Skills
- Written communicationComputer skillsCustomer support
Requirements
- Have native or C1-level Dutch.
- Have solid conversational English at B2 level for training and system navigation.
- Have strong written communication skills in Dutch.
- Be comfortable typing at speed.
- Have decent computer knowledge.
- Previous retail, sales, or customer support experience is a bonus.
Responsibilities
- Handle customer inquiries primarily through email and chat, with some phone support.
- Help customers track orders and get delivery updates.
- Resolve issues involving damaged items and size exchanges.
- Use CRM platforms and 3 to 5 internal systems to support customers.
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