German-Speaking Customer Support Advisor
A
AetherCoreCustomer support
Source API remote eligibility restrictions: PortugalFull-Time
Salary not disclosed
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Job Details
- Languages
- Native or near-native fluency in German
- Experience
- Previous experience in customer support or a similar role is a plus, but not required.
- Required Skills
- Problem SolvingCustomer support
Requirements
- Have native or near-native fluency in German.
- Have an EU ID or Portuguese Residence card.
- Reside in the North of Portugal.
- Bring excellent communication and problem-solving skills.
- Work independently and efficiently in a remote environment.
- Previous experience in customer support or a similar role is a plus, but not required.
Responsibilities
- Engage with German-speaking customers via phone, email, and chat to provide support and assistance.
- Resolve customer inquiries and issues promptly and effectively.
- Collaborate with remote team members to enhance the customer experience and improve service quality.
- Stay up-to-date with products and services to provide accurate information to customers.
- Identify and escalate issues to appropriate teams when necessary.
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