Dutch-Speaking Customer Support Representative
New
M
Mercier Consultancy GroupOnline casino
Workable workplace: remote; Workable locations: Spain. Madrid, Community of Madrid, Spain. Athens, Attica, Greece. Sofia, Sofia City Province, Bulgaria. Netherlands. BelgiumFull-Time
SalaryA one-time €1,500 Relocation Bonus; a competitive monthly performance bonus
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent in spoken Dutch. Conversational level of English.
- Required Skills
- Customer support
Requirements
- Be fluent in spoken Dutch.
- Have a conversational level of English.
- Hold an EU passport.
- Be flexible to work three rotating shifts: morning, afternoon, and night.
- Bring a service-minded approach and readiness to learn new things.
- Demonstrate a strong work ethic and responsibility toward colleagues.
Responsibilities
- Deliver support to players in the online casino sector.
- Manage player inquiries about gaming transactions, account security, and platform navigation.
- Follow compliance and regulatory standards for the online gambling industry.
- Resolve technical or account-related issues to maintain customer satisfaction.
- Collaborate with cross-functional teams to improve user experience and site functionality.
- Monitor gaming activity to support fair play and a secure environment.
- Participate in ongoing training on casino software and industry trends.
View Full Description & ApplyYou'll be redirected to the employer's site
