Director, Strategic Programs

New
T
TapcheckFintech, SaaS
Remote - United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
8+ years in program management, strategy and operations, transformation, or PMO roles, including at least 3 years leading complex, multi-team initiatives at the Director level or equivalent
Required Skills
Cross-functional Team LeadershipStakeholder managementChange ManagementSaaSRisk Management

Requirements

  • Bring 8+ years of experience in program management, strategy and operations, transformation, or PMO roles.
  • Have at least 3 years leading complex, multi-team initiatives at Director level or equivalent.
  • Have led multiple concurrent programs spanning 4 or more functions, with accountability for business outcomes.
  • Have built program governance used by teams, including intake, stage gates, charters, decision rights, and escalation paths.
  • Have partnered directly with a CEO, COO, or executive team to translate strategy into executable priorities.
  • Have prepared and facilitated leadership planning sessions.
  • Have bridged business and technical teams on large technology or product initiatives, translating business needs into clear requirements.
  • Have driven accountability across teams without direct authority.
  • Have led change management alongside delivery, with adoption included in success measures.
  • Have communicated program health and risk to executives in business language.
  • Have worked effectively in a remote environment while building relationships through regular in-person time.
  • Preferred: experience in fintech, payments, payroll, HR tech, or SaaS, or with external partner or enterprise customer launches.

Responsibilities

  • Lead 5 to 10 high-impact, cross-functional initiatives, including partner launches, company-wide priorities, and new product launches.
  • Define initiative goals, commitments, success metrics, and decision owners before work begins.
  • Create charters and overall plans, and align each team's plan to them.
  • Measure outcomes and adoption, and build change management into launches.
  • Translate executive strategic priorities into programs with clear owners and milestones.
  • Maintain a company-wide view of initiatives and lead prioritization conversations.
  • Facilitate leadership and program meetings that produce clear decisions and next steps.
  • Identify dependencies and handoffs, clarify roles and decision rights, and bridge business and technical teams.
  • Design program frameworks, create repeatable playbooks, and establish risk management and escalation paths.
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