Director, Revenue Operations
New
J
JobgetherTechnology services
Based in the United States; 100% remote working arrangement within the United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Languages
- Excellent English communication skills, both written and verbal. Additional language skills, particularly Spanish, French, or Dutch, are an advantage.
- Experience
- At least 8 years of progressive experience in Sales Operations, Commercial Operations, or a related field; at least 5 years of people management experience.
- Required Skills
- Business IntelligenceSalesforce
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field preferred; equivalent professional experience may be considered.
- At least 8 years of progressive experience in Sales Operations, Commercial Operations, or a related field.
- Experience with sales planning, forecasting, and performance analysis.
- At least 5 years of people management experience, including team leadership, staffing, performance management, and employee development.
- Expertise in sales forecasting, quota and financial planning, compensation program management, and commercial support operations.
- Strong experience with Salesforce administration or optimization, including CRM adoption, data integrity, reporting, and process improvement.
- Familiarity with ERP platforms, quoting systems, business intelligence tools, and sales automation solutions.
- Working knowledge of pricing strategies, gross margin management, sales incentive structures, and commercial approval processes.
- Strong analytical, problem-solving, communication, presentation, and stakeholder management skills.
- Ability to lead organizational change, manage competing priorities, and establish accountability across distributed teams.
- Willingness to travel approximately 10% as required.
Responsibilities
- Lead Sales Operations, including sales planning, forecasting, reporting, and commercial support.
- Manage weekly sales forecasting with Finance and senior sales leadership.
- Oversee annual sales quota allocation and financial planning with sales leaders and FP&A.
- Design and monitor sales compensation plans, incentive programs, and SPIFFs.
- Develop sales performance dashboards, KPIs, productivity reports, and leaderboards.
- Drive Salesforce adoption and optimization, including data quality, reporting accuracy, and process consistency.
- Lead Sales Operations Support and commercial pre-sales teams, setting responsibilities, performance expectations, and staffing plans.
- Oversee quotation preparation and commercial support workflows, coordinating with Procurement, Finance, vendors, and sales teams.
- Standardize operational procedures, documentation, escalation processes, and team handoffs.
- Monitor service levels and operational performance, implement improvements, and manage escalated issues.
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