Virtual Trip Coordinator
New
H
HBTravels Agency USATravel services
Source API remote eligibility restrictions: FranceFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceAttention to detailWritten communicationVerbal communication
Requirements
- Bring customer service experience.
- Travel, tourism, or hospitality experience is a plus.
- Have strong organizational skills and attention to detail.
- Communicate effectively in writing and verbally.
- Be able to learn new systems, tools, and booking platforms quickly.
Responsibilities
- Assist clients by email, phone, and messaging with questions about destinations, pricing, and travel options.
- Coordinate flights, accommodations, cruises, tours, and transportation.
- Provide current information on travel requirements, documentation, and agency procedures.
- Manage booking updates, special requests, and cancellations.
- Maintain accurate client information and follow up before and after travel for confirmation and feedback.
- Address client concerns professionally and with empathy.
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