Bilingual Student Operations & Administrative Virtual Assistant
2
20four7VAEducation, test preparation
Location: Worldwide, Approximately 9:00 AM–5:00 PM ETContractEntry
Salary not disclosed
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Job Details
- Languages
- Excellent written and spoken English and Spanish required.
- Required Skills
- Customer serviceGoogle SheetsGoogle WorkspaceData entry
Requirements
- Have previous administrative, back-office, executive assistant, or business-support experience.
- Have data-entry, recordkeeping, and document-management experience.
- Be proficient in Google Sheets for data entry, spreadsheet organization, recordkeeping, and tracking information.
- Be proficient in Google Docs, Gmail, Google Drive, and Google Classroom.
- Have excellent written and spoken English and Spanish.
- Have strong written communication skills.
- Be able to review information carefully, maintain accurate records, and follow detailed instructions.
- Have reliable internet access and a computer suitable for using multiple online platforms.
- Be available Sundays, Wednesdays, and Fridays, with two other shifts flexible.
- Be available for approximately 30–40 contracted hours per week.
Responsibilities
- Review student diagnostics and pre-class work for missing information, learning needs, and follow-up.
- Create, check, and send individualized homework lists based on student progress, schedules, and assigned workloads.
- Track student progress and maintain records in gradebooks, homework records, progress reports, and Google Classroom.
- Follow up with students about missing work, corrections, deadlines, and course expectations.
- Support student onboarding, organize information, prepare course materials, and help students access required systems.
- Complete pre-course checks, release class materials, and prepare operational documents.
- Assist with mock exams by proctoring sessions, reviewing submissions, and grading practice exams as trained.
- Monitor student chats, respond to routine student and parent questions, and troubleshoot common issues using established procedures.
- Document issues, escalate complex concerns, coordinate with team members, and participate in meetings and training.
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