Continuous Improvement Manager
New
F
First BusPublic transport
Remote, with frequent travel required across the UKFull-TimeManager
SalaryCompetitive, plus up to 15% annual bonus
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Job Details
- Required Skills
- Data AnalysisStakeholder management
Requirements
- Have proven experience in continuous improvement, operational excellence or performance improvement.
- Bring experience in a multi-site environment, ideally.
- Have a track record of delivering measurable operational improvements through data-led initiatives.
- Have experience using structured problem-solving and root cause analysis techniques, such as Lean or Six Sigma.
- Have strong analytical skills and be able to turn complex data into clear, actionable recommendations.
- Have experience collaborating with operational teams in fast-paced environments.
- Bring stakeholder management, communication and influencing skills to engage colleagues at all levels.
- Take a practical, hands-on approach to driving and embedding operational change.
Responsibilities
- Lead targeted, data-driven improvement initiatives across depots and regions.
- Use structured problem-solving and root cause analysis to identify challenges, develop solutions and deliver lasting improvements.
- Work with operational leaders to identify performance gaps, prioritise improvement activity and support performance recovery.
- Develop, document and share operational standards, processes and best practices across Regional Bus.
- Analyse performance data to identify trends, risks and opportunities and turn insights into practical actions.
- Collaborate with Data & Analytics teams to improve reporting, dashboards and performance insights.
- Build relationships with General Managers, Senior General Managers and Service Delivery Directors to support and embed change.
- Monitor and measure improvement initiatives to ensure they deliver tangible, sustainable results.
- Encourage teams to identify improvement opportunities and adopt more effective ways of working.
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