Continuous Improvement Manager

New
F
First BusPublic transport
Remote, with frequent travel required across the UKFull-TimeManager
SalaryCompetitive, plus up to 15% annual bonus
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Job Details

Required Skills
Data AnalysisStakeholder management

Requirements

  • Have proven experience in continuous improvement, operational excellence or performance improvement.
  • Bring experience in a multi-site environment, ideally.
  • Have a track record of delivering measurable operational improvements through data-led initiatives.
  • Have experience using structured problem-solving and root cause analysis techniques, such as Lean or Six Sigma.
  • Have strong analytical skills and be able to turn complex data into clear, actionable recommendations.
  • Have experience collaborating with operational teams in fast-paced environments.
  • Bring stakeholder management, communication and influencing skills to engage colleagues at all levels.
  • Take a practical, hands-on approach to driving and embedding operational change.

Responsibilities

  • Lead targeted, data-driven improvement initiatives across depots and regions.
  • Use structured problem-solving and root cause analysis to identify challenges, develop solutions and deliver lasting improvements.
  • Work with operational leaders to identify performance gaps, prioritise improvement activity and support performance recovery.
  • Develop, document and share operational standards, processes and best practices across Regional Bus.
  • Analyse performance data to identify trends, risks and opportunities and turn insights into practical actions.
  • Collaborate with Data & Analytics teams to improve reporting, dashboards and performance insights.
  • Build relationships with General Managers, Senior General Managers and Service Delivery Directors to support and embed change.
  • Monitor and measure improvement initiatives to ensure they deliver tangible, sustainable results.
  • Encourage teams to identify improvement opportunities and adopt more effective ways of working.
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Competitive, plus up to 15% annual bonus
Apply Now