Learning & Development Partner – Pharmacy
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LUX InfusionSpecialty pharmacy
Location: United States Of America; Status Type: RemoteFull-TimeSenior
Salary75,000 - 85,000 USD per year
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Job Details
- Experience
- Five or more years of experience in learning and development, clinical or operational education, instructional design, pharmacy operations, or a related field.
- Required Skills
- Project Management
Requirements
- Bachelor’s degree in education, instructional design, learning and development, healthcare, pharmacy, or a related field; equivalent relevant education and experience may be considered.
- Five or more years of experience in learning and development, clinical or operational education, instructional design, pharmacy operations, or a related field.
- Demonstrated experience designing, developing, and facilitating operational, clinical, technical, or systems-based learning for adult learners.
- Experience developing structured onboarding, assessments or competency-based learning, and performance-support resources.
- Strong knowledge of adult-learning principles, instructional-design practices, facilitation techniques, competency-based education, and methods for evaluating learning effectiveness.
- Ability to design, develop, facilitate, and evaluate instructor-led, virtual, blended, hands-on, and self-paced learning experiences.
- Ability to translate complex clinical, technical, and operational information into clear, accurate, practical learning and performance-support resources.
- Proficiency with Microsoft 365 applications and ability to learn and use company systems and technology required for the role.
- Experience using learning management systems, virtual facilitation platforms, and e-learning authoring or content-development tools.
- Strong organizational and project-management skills, including the ability to manage multiple priorities, meet deadlines, and adjust to changing operational needs.
- Ability to analyze learner feedback, assessment results, competency findings, stakeholder input, and available performance data to identify gaps and improve learning solutions.
- Preferred: experience in specialty pharmacy, home infusion, acute or chronic infusion services, or another complex healthcare environment.
- Preferred: experience supporting pharmacists, pharmacy technicians, pharmacy support staff, or pharmacy leaders.
- Preferred: current or previous pharmacy technician certification, pharmacist licensure, or another relevant pharmacy credential.
Responsibilities
- Develop and maintain working knowledge of Pharmacy roles, systems, workflows, policies, procedures, regulatory requirements, competencies, and performance expectations.
- Partner with Pharmacy leaders, subject matter experts, and cross-functional stakeholders to identify learning needs, set priorities, clarify expectations, and validate content.
- Design, develop, facilitate, and improve onboarding, role-based learning, competency development, refresher training, cross-training, and workflow-change education.
- Develop learning paths that guide employees from foundational education through hands-on practice, competency validation, and independent job performance.
- Deliver instructor-led, virtual, blended, hands-on, and self-paced learning for Pharmacy systems, workflows, clinical practices, therapies, and role-specific responsibilities.
- Create practical learning resources, including facilitator guides, learner materials, case-based activities, job aids, assessments, competency tools, and digital learning content.
- Assess learner understanding and readiness, provide feedback, and communicate progress and support needs to appropriate leaders.
- Maintain current, standardized, and clinically validated learning materials and records, and update them in response to workflow, system, policy, procedural, and regulatory changes.
- Evaluate learning effectiveness using assessment results, competency findings, learner feedback, stakeholder input, and available performance data; recommend and implement improvements.
- Manage assigned learning projects, timelines, deliverables, stakeholder communications, curricula, training assignments, and completion records.
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