Slovak Support Specialist
New
P
Patrique Mercier Recruitment FRCustomer support
Workable locations: Bulgaria. Slovakia. Slovenia. Croatia. CzechiaFull-Time
Salary not disclosed
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Job Details
- Languages
- Fluency in Slovak and proficiency in English, both written and spoken.
- Required Skills
- Problem SolvingCustomer serviceCustomer support
Requirements
- Fluency in Slovak and proficiency in English, both written and spoken.
- Previous experience in customer support, ideally within a technical or IT-related field.
- Strong problem-solving skills and the ability to handle challenging customer situations with patience and professionalism.
- Excellent communication and interpersonal skills with a customer-oriented mindset.
- Willingness to relocate to Sofia.
- Ability to work independently and as part of a team.
- Motivation to learn and adapt in a fast-paced, evolving work environment.
Responsibilities
- Provide support and assistance to Slovak-speaking customers via phone, email, and chat.
- Troubleshoot and resolve customer inquiries and technical issues.
- Collaborate with cross-functional teams to resolve complex cases.
- Document customer interactions and technical solutions in the system.
- Help improve support processes and customer satisfaction.
- Participate in training and development to build professional skills and product knowledge.
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