Accounts Receivable Collections Coordinator
New
J
JobgetherAccounts receivable
Based in the United StatesFull-TimeSenior
Salary21 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 5 years of experience in accounts receivable and commercial collections.
- Required Skills
- OracleSAPMicrosoft Excel
Requirements
- At least 5 years of experience in accounts receivable and commercial collections.
- Strong B2B collections experience, including managing enterprise or national customer accounts.
- Experience managing large customer portfolios and high-value receivables.
- Hands-on experience reviewing and managing accounts receivable aging reports.
- Ability to resolve invoice disputes, billing discrepancies, deductions, short payments, and payment delays.
- Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP, XLOOKUP, data analysis, and reporting.
- Experience with ERP systems such as Lawson, Oracle, SAP, or comparable platforms; Lawson experience is preferred.
- Familiarity with collections or account management systems.
- Ability to work independently in a high-volume environment and manage competing priorities.
- Strong analytical, problem-solving, and organizational skills.
- Strong written and verbal communication, customer service, follow-up, and documentation skills.
- Experience with Radius and ServiceNow is preferred.
- An associate degree in Accounting, Finance, Business Administration, or a related field is preferred; equivalent education, training, and relevant experience is also considered.
Responsibilities
- Manage a portfolio of more than 300 customer accounts, including large national accounts with multiple locations.
- Review accounts receivable aging reports and prioritize collection activities based on account risk, balances, payment history, and collection trends.
- Drive collection efforts across more than $2 million in past-due receivables.
- Investigate and resolve payment delays, billing disputes, invoice discrepancies, deductions, short payments, unapplied cash, and timecard issues.
- Collaborate with customers and internal stakeholders to remove barriers to payment.
- Review, process, and accurately apply customer remittances.
- Manage and respond to ServiceNow tickets and support shared team queues.
- Prepare and maintain reports on delinquent accounts, collection activities, payment trends, dispute status, and portfolio performance.
- Partner with Operations, Billing, Sales, and Finance to resolve account discrepancies and outstanding issues.
- Maintain accurate account records, collection notes, and supporting documentation.
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