Accounts Receivable & Collections Supervisor

Vesta HomeHome furnishings

Workable workplace: remote; Workable locations: California, United StatesFull-TimeManager

Salary75,000 - 90,000 USD per year

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Job Details

Experience: 4+ years of progressive Accounts Receivable, Billing, Order-to-Cash, or related accounting experience; 1–2+ years in a supervisory or team lead role within AR, billing, or collections.
Required Skills: Microsoft ExcelGoogle Sheets

Have 4+ years of progressive Accounts Receivable, Billing, Order-to-Cash, or related accounting experience.
Have 1–2+ years in a supervisory or team lead role within AR, billing, or collections.
Bring strong working knowledge of AR aging, collections, invoicing, cash application, credits, refunds, and reconciliations.
Have experience supporting month-end close and reconciling customer subledgers to the general ledger.
Have experience handling difficult or high-value collections and interpreting contracts and payment terms.
Have strong Excel or Google Sheets skills.
Bring strong organization, judgment, and follow-through in a remote environment.
Preferred: experience supervising offshore or internationally distributed accounting teams.
Preferred: experience with QuickBooks Online and Salesforce.
Preferred: experience with Upflow or a similar collections platform.
Preferred: background in a high-growth, multi-market, or acquisitive business.

Own the AR portfolio and daily collection strategy for current and past-due balances, prioritizing by dollar value, age, and risk.
Assign owners, next actions, and expected resolution dates to material past-due accounts, and personally handle large, sensitive, or disputed balances.
Partner with Sales and Operations to resolve disputes, contract questions, and other barriers to payment, escalating accounts when needed.
Ensure invoices are generated accurately and on time in accordance with signed contracts and approved terms.
Oversee recurring rental billing, credits, refunds, security deposits, and billing adjustments.
Ensure payments are applied accurately and promptly, and resolve unapplied or unidentified cash.
Reconcile AR across QuickBooks Online, Salesforce, Upflow, and the general ledger, and complete aging reviews and month-end close deliverables.
Supervise and coach offshore Billing and Collections/AR team members, setting expectations, deadlines, and escalation paths.
Build repeatable SOPs and review controls, and prepare weekly AR and billing reports covering DSO, aging, cash collected, and at-risk balances.
Strengthen controls and processes, use automation and AI-supported workflows, and support acquired-business integrations.

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