Virtual Auto Insurance Claims Assistant
New
A
Avrek LawInsurance claims
Source API remote eligibility restrictions: PhilippinesFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft OfficeCustomer service
Requirements
- Demonstrate strong customer service and phone etiquette.
- Be able to multitask and manage a high-volume workload.
- Have strong organizational and time management skills.
- Be proficient with Microsoft Office and web-based software.
- Be comfortable learning case management software.
- Insurance company or claims experience is preferred.
- Personal injury law firm experience is preferred but not required.
Responsibilities
- Open auto insurance claims with liability and first-party carriers.
- Verify insurance coverage and policy information.
- Obtain liability decisions and claim status updates.
- Follow up with adjusters regarding pending claims.
- Document claim activity in the case management system.
- Coordinate vehicle inspections, estimates, repairs, and total loss claims.
- Communicate with insurance companies about rental vehicles and settlements.
- Request, gather, upload, and organize claim documents, including insurance declarations and photographs.
- Maintain accurate notes and records, monitor task lists and deadlines, and assist with file maintenance.
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