Mid Market Account Manager
New
A
Absorb SoftwareSaaS learning
Remote USFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3 years of experience successfully managing client relationships and driving revenue growth through upselling
- Required Skills
- SalesforceMicrosoft ExcelPowerPointAccount Management
Requirements
- Post-secondary degree, preferably in business or a related field.
- 3 years of experience successfully managing client relationships and driving revenue growth through upselling.
- Very strong time management and organizational skills.
- Very strong verbal and written communication skills.
- Strong presentation abilities.
- Outgoing and personable, with a sales-driven attitude and ability to work as a team player.
- Ability to thrive in a dynamic, fast-paced environment that changes constantly.
- SaaS or technology sales experience preferred.
- Experience working with a global client base preferred.
- Strong MS Office skills, primarily Excel and PowerPoint, preferred.
- Experience with industry tools such as Salesforce preferred.
Responsibilities
- Increase net dollar retention for the assigned book of business through upsells and cross-sells.
- Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships.
- Generate and close land-and-expand opportunities within assigned accounts.
- Generate proposals and client-facing documentation to support the sales process.
- Identify and develop meaningful client relationships.
- Manage and report the sales pipeline monthly and quarterly.
- Understand Absorb subscription models to answer client questions.
- Participate in team meetings and projects to improve sales processes and output.
- Develop internal relationships to support the client lifecycle.
- Keep up to date with product releases and training seminars.
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