Program Manager, Security Operations
New
C
ConcentricProtective security
Candidates must be based in California, Nevada, or Arizona. This is a fully remote roleFull-TimeManager
Salary165,000 - 175,000 USD per year
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Job Details
- Experience
- 5+ years of supervisory experience; at least 10 years of experience in the protective security industry, law enforcement, or similar government service.
- Required Skills
- Google WorkspaceClient relationship management
Requirements
- Have 5+ years of supervisory experience.
- Have at least 10 years of experience in the protective security industry, law enforcement, or similar government service.
- Hold a bachelor's degree or have equivalent industry experience.
- Be proficient with Google Suite and Monday.com.
- Have experience developing and delivering protective protocols and measures at the organizational level.
- Have experience working with contract staff and employees to provide protective services.
- Have experience partnering with cross-functional teams to deliver protective services.
- Be eligible to obtain a California BSIS Armed Guard Card and CA CCW.
- Maintain a local security license to provide armed and unarmed security work.
- Be able to travel up to 30% of the time.
- Use professional judgment, organizational and problem-solving abilities, attention to detail, discretion, and interpersonal skills.
Responsibilities
- Coordinate the transition of ad hoc security work into embedded roles and align operational needs with client expectations.
- Manage vendors, employees, embedded services, and client relationships throughout the employee lifecycle.
- Recruit, screen, onboard, and hire embedded employees and security resources.
- Conduct employee check-ins, provide guidance and mentorship, and manage performance evaluations and improvement plans.
- Review timesheets, invoices, and expense reports, and provide administrative support.
- Provide in-person management and direct Executive Protection support for complex security operations or protective details.
- Oversee GSOC operations, scheduling, quality control, and training.
- Develop proposals, budgets, internal policies, procedures, and escalation protocols for protective operations.
- Maintain client communication, address identified risks, and ensure security-service deliverables are met.
- Lead internal initiatives and represent the business in California, Nevada, and Arizona client requests and business development.
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