Client Project Manager - Sales & Account Growth
O
Optimal GroupProperty maintenance and refurbishment
Dubai, Dubai, United Arab Emirates, Monday - Friday 8am-5pm (UK hours); availability aligned with UK operationsFull-TimeManager
Salary10,000-15,000 Dirhams per month + Bonus based on performance
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Job Details
- Experience
- At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
- Required Skills
- Microsoft OfficeNegotiation
Requirements
- At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
- A track record of winning work, converting quotes or growing client accounts.
- Strong sales and relationship-building skills, including confidence approaching new clients and developing repeat business.
- Negotiation skills and a sound understanding of pricing, costs and profit margins.
- Practical trade knowledge and willingness to keep developing it.
- Hands-on experience using ChatGPT or similar AI tools, with examples of productivity improvements.
- Experience coordinating clients, engineers, suppliers and subcontractors.
- Confidence using CRM systems, job tracking software and Microsoft Office.
- Experience working towards targets, participating in daily stand-ups and contributing to process improvements.
- Strong organisation, clear written and verbal communication, reliable follow-through and a proactive approach.
- For remote work, a well-specified computer, dual screens, good-quality camera and headset, reliable internet and a dedicated, quiet home office.
- Availability to work agreed hours supporting UK clients and delivery teams.
Responsibilities
- Identify and win new clients through outbound sales, referrals and networking.
- Convert inbound enquiries into booked work through responsive communication, proposals and follow-up.
- Build client relationships and generate quote opportunities within existing accounts.
- Prepare clear, itemised quotes with accurate scope, pricing and exclusions.
- Coordinate engineers, subcontractors and suppliers for surveys, specialist input and delivery.
- Negotiate supplier and subcontractor prices and terms while protecting quality and profit margins.
- Act as the client’s main point of contact and keep clients informed throughout each job.
- Resolve delivery issues, verify completed work and agree scope changes and additional costs before work proceeds.
- Ensure jobs are invoiced within 24 hours of completion, follow up outstanding payments and monitor profitability.
- Use ChatGPT and other AI and automation tools to improve productivity, check outputs and identify process improvements.
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