Senior Technical Account Manager

V
VeeamData protection
Based in Ankara (Work from Home combined with face-to-face customer visits)Full-TimeSenior
Salary not disclosed
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Job Details

Languages
Business proficient in Turkish and English
Required Skills
Project ManagementNetworkingData analytics

Requirements

  • Have a bachelor’s degree in technology; a combination of education and experience may be considered.
  • Have VMware VCP, Microsoft MCSE, or equivalent experience.
  • Have Prince 2, ITIL, PMP, or equivalent experience.
  • Bring hands-on experience with Veeam Core products.
  • Have consulting and project management experience.
  • Bring significant experience with virtualization technologies such as VMware and Hyper-V.
  • Have experience with disruptive storage technologies and traditional storage and backup architectures.
  • Bring hands-on experience with networking protocols and equipment, including Fibre Channel, Ethernet, and cloud services.
  • Have hands-on experience with enterprise applications such as Exchange, SQL, and Oracle.
  • Have experience in data management, data protection, and data analytics, plus extensive experience with data centers, business continuity, and operating systems.
  • Have experience managing multiple simultaneous projects and accounts, and working knowledge of cloud technologies, capabilities, and protocols.
  • Be business proficient in Turkish and English.

Responsibilities

  • Contribute to proposals and Statements of Work.
  • Support delivery, implementation, and consulting services for Veeam solution designs and deliverables.
  • Provide project guidance, including plans, schedules, communication, resources, and status updates.
  • Assist with solution assessments and design, and address post-installation issues.
  • Assist with estimating Veeam solution implementation efforts.
  • Create white papers, solution guides, best practices, and custom documentation.
  • Deliver onsite knowledge transfer on Veeam solutions.
  • Document configurations and completed activities, and analyze installed environments to guide optimal configurations.
  • Facilitate communication between clients and Veeam Support, and identify additional needs that Veeam solutions can address.
  • Travel overnight to meet company goals and objectives.
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