Director of Operations, MFM Growth
New
U
UnifiedWomen's health
Source API remote eligibility restrictions: United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 10+ years of healthcare experience, including 5+ years leading digital health, virtual care, or multi-site program operations.
- Required Skills
- Change Management
Requirements
- Bachelor’s degree in healthcare administration, business administration, public health, or a related field required.
- Advanced degree preferred.
- 10+ years of healthcare experience.
- 5+ years leading digital health, virtual care, or multi-site program operations.
- Demonstrated experience launching, implementing, and scaling clinical programs or care models in collaboration with physician groups.
- Proven ability to lead cross-functional initiatives and drive adoption, operational change, and sustained performance.
- Strong financial and operational acumen, including experience managing program performance.
- Experience using data to improve revenue, access, utilization, and outcomes.
- Exceptional written and verbal communication skills for translating complex operational, clinical, and performance updates for clinicians, executives, and care-center teams.
- Ability to travel up to 25%, including occasional overnight visits to affiliated care centers.
Responsibilities
- Lead the launch, implementation, and operational integration of MFM Connect programs with affiliated providers.
- Establish scalable workflows, clear governance, and coordination across virtual and in-person care teams.
- Build partnerships with affiliated providers and address barriers to timely access to MFM and high-risk pregnancy services.
- Lead clinician and care-center adoption of virtual-care technologies and workflows through education, change management, and operational support.
- Monitor program financial performance, identify growth opportunities, and drive revenue performance through MFM Connect implementation.
- Develop and execute an MFM Connect growth strategy aligned with organizational priorities, provider needs, market dynamics, and maternity-care trends.
- Design, implement, and scale initiatives to expand access and strengthen specialist coordination.
- Partner with clinical, operational, and technology leaders to ensure services are clinically appropriate, safe, patient-centered, and operationally effective.
- Ensure programs meet regulatory, compliance, credentialing, privacy, and quality requirements.
- Monitor clinical, operational, and patient-access outcomes and use performance data to implement quality-improvement initiatives.
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