Director of Strategic Implementation Operations
New
J
JobgetherHealthcare operations
Hybrid or remote work arrangements within designated regions: California, New York, or Oregon.Full-TimeDirector
Salary150,000 - 190,000 USD per year
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Job Details
- Experience
- 2–5+ years of experience in strategy, business operations, growth operations, management consulting, investment banking, corporate strategy, healthcare operations, or a similarly analytical role.
- Required Skills
- Project ManagementBusiness OperationsFinancial analysisChange ManagementCRM
Requirements
- Hold a bachelor's degree in Business, Marketing, Healthcare Administration, or a related field.
- Have 2–5+ years of experience in strategy, business operations, growth operations, management consulting, investment banking, corporate strategy, healthcare operations, or a similarly analytical role.
- Demonstrate the ability to structure ambiguous problems, analyze data, develop recommendations, and align senior stakeholders around priorities and decisions.
- Have experience translating strategic objectives into operating plans, cross-functional processes, KPIs, and scalable execution models.
- Bring strong analytical and financial acumen, including the ability to interpret funnel, volume, operational, and financial data.
- Create executive presentations, business cases, dashboards, decision memos, and performance reports.
- Have systems and process knowledge, including experience with dashboards, CRM or patient funnel reporting, project management tools, and workflow management processes.
- Have experience managing, coaching, or providing functional leadership to direct reports or cross-functional execution partners.
- Demonstrate project management and organizational skills to manage multiple initiatives, clinics, or markets simultaneously.
- Build effective working relationships with clinical professionals and provider audiences.
Responsibilities
- Translate enterprise growth priorities into operational strategies, measurable initiatives, and implementation plans across markets.
- Evaluate the patient journey from initial inquiry through treatment onboarding and identify friction points, communication gaps, and inefficient handoffs.
- Analyze patient acquisition, activation, conversion, retention, funnel performance, and market opportunities.
- Develop executive-ready business cases and decision memos incorporating patient needs, operational realities, financial implications, risks, and required capabilities.
- Own marketing, patient funnel, operational, and systems performance metrics, and build dashboards, reports, and executive summaries.
- Partner with Finance to evaluate return on investment, market economics, budget allocation, resource utilization, and strategic tradeoffs.
- Define, document, and prioritize business requirements, functional specifications, workflows, data flows, and success measures.
- Refine operational workflows using performance data and frontline feedback, and clarify roles, decision rights, handoffs, and escalation paths.
- Coordinate stakeholder alignment, operational readiness, business communications, frontline engagement, and change management for approved initiatives.
- Co-lead user acceptance testing with operational users and partner on rollout sequencing, training coordination, adoption, and feedback loops.
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