Bilingual Health Coordinator RN

New
J
JobgetherPublic health
Based in the United States, Eastern TimeFull-Time
Salary34.85 - 68.55 USD per hour
Apply NowOpens the employer's application page

Job Details

Languages
Fluency in both English and Spanish
Required Skills
Microsoft OfficeDocumentationCustomer service

Requirements

  • Hold a bachelor's degree in Nursing.
  • Have a current, active Registered Nurse (RN) license.
  • Bring relevant experience in nursing, medicine, public health, clinical research, or another medical or scientific discipline.
  • Be fluent in English and Spanish, including speaking, reading, understanding, and professional communication.
  • Have strong research and internet search skills, including the ability to evaluate and interpret approved medical and scientific sources.
  • Demonstrate strong listening, reading comprehension, verbal communication, and written communication skills.
  • Have strong customer service and interpersonal skills and remain professional, empathetic, and composed when responding to inquiries.
  • Demonstrate analytical and problem-solving abilities and follow established protocols.
  • Be proficient in Microsoft Office and able to use multiple software applications and database systems.
  • Attend all training sessions during the two-week training period, Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Time.
  • Be available for either Monday–Friday shift: 8:00 a.m.–4:30 p.m. Eastern Time or 11:30 a.m.–8:00 p.m. Eastern Time.
  • Provide a personal smartphone, compatible Windows or Mac computer, webcam, and headset with microphone; tablets, iPads, and Chromebooks are not accepted.
  • Have home internet with at least 25 Mbps download (50 Mbps for shared connectivity) and 5 Mbps upload, a hard-wired Ethernet connection, a private secure workspace, and adequate power.

Responsibilities

  • Respond to clinical and health-related inquiries from consumers, educators, healthcare providers, and public health professionals through verbal and written channels.
  • Provide clinical subject matter expertise for accurate, consistent, evidence-based responses on public health topics.
  • Research health information using approved databases, online resources, and established reference materials.
  • Perform advanced database searches to support specialized inquiries.
  • Communicate health information in English and Spanish, adapting explanations to different audiences.
  • Follow established scripts, protocols, quality standards, and compliance procedures.
  • Document incoming inquiries, research activities, and responses in appropriate systems.
  • Prepare written materials, reports, correspondence, and other program documentation.
  • Navigate software applications and approved information resources to retrieve, verify, and communicate health information.
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34.85 - 68.55 USD per hour
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