AI-First Creative Account Manager

New
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Storm IdeasSocial media entertainment
Listing locations: USA; Fully remote working!, Pacific Time working hours, generally 9:00am–5:30pm PTContractMiddle
Salary38,000 - 50,000 USD per year
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Job Details

Required Skills
AsanaNotionAccount ManagementClient relationship management

Requirements

  • Demonstrate experience owning client relationships, stakeholder communication, account delivery, or complex operational conversations.
  • Use strong creative and social judgment to translate client vision into briefs and recognize platform-native ideas.
  • Explain why creative assets work or do not and give constructive feedback across copy, design, and video.
  • Show hands-on use of AI tools and agents in real work, studies, or personal projects.
  • Review AI output against client strategy, service quality, commercial context, facts, commitments, and brand standards.
  • Think in systems and design repeatable workflows for account work.
  • Take ownership, drive improvements to completion, and know when to escalate.
  • Apply commercial awareness to scope pressure, service gaps, account risk, and growth opportunities.
  • Show operational, strategic, and technical curiosity and explain tradeoffs plainly.
  • Be comfortable with collaborative systems such as Airtable, Monday.com, Notion, Asana, spreadsheets, Slack, Teams, or similar tools.
  • Communicate clearly in writing and speech and work well asynchronously.
  • Maintain attention to detail across names, dates, decisions, dependencies, status, and commitments.

Responsibilities

  • Own client confidence and satisfaction, building trusted relationships and communicating proactively.
  • Learn each client's strategy, stakeholders, services, commercial context, audience, creative vision, preferences, and pressure points.
  • Translate client creative vision into briefs, content calendars, campaigns, and deliverables.
  • Review copy, design, and video critically and provide clear, actionable feedback.
  • Turn ambiguous requests into clear direction, owners, dependencies, decisions, and next steps.
  • Coordinate delivery across services, teams, timelines, blockers, and dependencies.
  • Use AI agents and reusable workflows for preparation, action tracking, planning, research, reporting, and follow-up.
  • Assess account issues and escalate with evidence, options, and a recommendation.
  • Make account health, commitments, risks, opportunities, scope pressure, approvals, and follow-ups visible.
  • Identify client opportunities and improve account communication, reporting, documentation, and workflows.
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38,000 - 50,000 USD per year
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