Operations Specialist

New
A
AmplemarketB2B SaaS
Remote, PortugalFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Strong written and verbal communication in English
Experience
3-5 years of experience in business operations, strategy and operations, strategic finance, consulting, investment banking or a similar analytical role
Required Skills
SQLTableauBusiness OperationsMicrosoft ExcelGoogle SheetsLooker

Requirements

  • Have 3-5 years of experience in business operations, strategy and operations, strategic finance, consulting, investment banking or a similar analytical role.
  • Bring hands-on experience in both operations and finance, including owning operational projects and building financial models used for decisions.
  • Have advanced spreadsheet skills in Google Sheets or Excel.
  • Have working SQL skills and experience with a BI tool such as Looker, Metabase, Tableau or similar.
  • Have a solid understanding of SaaS metrics, including ARR, NRR, churn, CAC, payback and gross margin.
  • Be able to break ambiguous questions into a plan, find relevant data and make a clear recommendation.
  • Communicate strongly in written and verbal English and present findings to founders and non-technical teams.
  • Be comfortable managing several projects and stakeholders at once, with high ownership and attention to detail.
  • Nice to have: experience at a high-growth B2B SaaS startup, exposure to US and European operations, or experience using AI tools to automate analysis, reporting and recurring workflows.

Responsibilities

  • Structure project roadmaps, scope and milestones, and drive projects to completion.
  • Clean, combine and model business data, and build and maintain leadership dashboards.
  • Build data models that surface opportunities and risks, and benchmark best practices to develop recommendations.
  • Maintain and evolve the rolling forecast and growth model, including ARR, retention and headcount drivers.
  • Support investor and board reporting through KPI definitions, monthly updates and analysis.
  • Build pricing and packaging analyses, deal-desk and pricing calculators, and unit economics for new products.
  • Review vendor, tooling and payment costs, identify savings and cash allocation opportunities, and implement them.
  • Lead cross-functional initiatives, manage stakeholders and alignment, and document processes and playbooks.
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