Business Operations Expert
New
X
Xperteez TechnologyBusiness operations
Fully remote — no geographic restrictions.ContractSenior
SalaryUp to $90/hour equivalent
Apply NowOpens the employer's application page
Job Details
- Languages
- Strong English, written and spoken — B2 minimum, C1 preferred.
- Experience
- 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management
- Required Skills
- Business OperationsMicrosoft Excel
Requirements
- Bring 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management.
- Have direct ownership of the work; supervisory-only or adjacent exposure is not sufficient.
- Have experience creating or applying structured standards such as SOPs, QA checklists, process documentation, service level definitions, or training assessments.
- Demonstrate strong Excel capability.
- Be comfortable reasoning across multiple documents at once.
- Have strong written and spoken English (B2 minimum; C1 preferred).
- AI or LLM evaluation experience is a plus, but not required.
Responsibilities
- Design multi-step tasks drawn from real operations work, including reporting, process design, and workflow management.
- Create realistic reference files and clear task instructions.
- Define objective grading criteria that enable qualified reviewers to reach consistent verdicts.
- Build tasks that require judgment based on correctly interpreting source materials.
- Create or source supporting spreadsheets, system exports, process documentation, and operational reports.
- Flag tasks that are ambiguous or ungradable rather than submitting them.
- Deliver approved tasks on schedule and at the required quality level.
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