Product Analyst - Pendo

New

JobgetherCybersecurity software

Based in United KingdomContractMiddle

Salary not disclosed

Apply NowOpens the employer's application page

Job Details

Experience: 2–4 years of demonstrable experience in Product Analytics, Product Operations, or a comparable role.
Required Skills: SQLProduct OperationsProduct AnalyticsGrafanaReporting

Have 2–4 years of demonstrable experience in Product Analytics, Product Operations, or a comparable role.
Have hands-on Pendo experience, including product tagging, platform configuration, dashboard creation, reporting, and product usage analytics.
Have experience developing and maintaining dashboards, reports, and recurring analytics for product or business teams.
Demonstrate analytical and problem-solving skills, including investigating customer behavior, identifying trends, and translating data into practical insights.
Show strong attention to detail and a commitment to accurate, consistent, and reliable analytics data.
Be able to collaborate with Product Managers, product leadership, and cross-functional stakeholders.
Be proactive, curious, and organized, and able to manage recurring reporting while responding to emerging analytical questions.
Be comfortable working in a distributed, international environment with colleagues from diverse professional and cultural backgrounds.
Be willing to undertake occasional international travel when required.
Experience with Grafana, SQL, business intelligence platforms, or other data analytics tools is advantageous but not essential.
An interest in cybersecurity, software products, and customer-driven product development is beneficial.

Manage Pendo tagging, configuration, dashboards, reports, and ongoing data quality monitoring.
Build and improve dashboards and reporting tools that show product usage, customer behavior, and feature adoption.
Ensure new product features are tagged and measurable after release.
Analyze product usage trends, investigate anomalies, and respond to Product Managers' analytical questions with actionable findings.
Combine Pendo analytics with Grafana, business intelligence platforms, and internal systems to add context to product performance.
Maintain dashboards, recurring reports, and measurement processes for KPI and OKR tracking.
Collaborate with Product Managers and stakeholders to improve the accessibility, reliability, and usefulness of product analytics.
Identify opportunities to improve analytics processes, reporting consistency, and data quality.
Develop an understanding of product capabilities, customer needs, and business priorities, with potential to take on product ownership responsibilities.

View Full Description & ApplyYou'll be redirected to the employer's site