Accounts Receivable Associate
New
J
JobgetherAccounting services
Workplace type: Remote; based in the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years of experience in accounts receivable collections
- Required Skills
- Account Management
Requirements
- Have 1–3 years of experience in accounts receivable collections.
- Have direct responsibility for managing overdue accounts and conducting outbound collection calls.
- Know accounts receivable processes, aging schedules, payment terms, collection practices, and payment reconciliation.
- Communicate professionally with clients by telephone and negotiate payment commitments confidently and respectfully.
- Write collection emails and account correspondence.
- Manage a high-volume portfolio, prioritize competing demands, maintain accurate documentation, and follow up consistently.
- Investigate payment discrepancies, identify causes of delayed collections, resolve routine issues independently, and escalate complex cases appropriately.
- Work independently in a structured remote environment, meet deadlines and collection targets, and take ownership of assigned responsibilities.
- Collaborate with internal stakeholders, communicate account updates clearly, respond constructively to feedback, and contribute to process improvement.
Responsibilities
- Monitor client balances and aging reports daily, prioritize collection activities, track payment commitments, and maintain collection records.
- Conduct outbound collection calls and follow-up emails, negotiate payment arrangements within authorized limits, and document client interactions.
- Record and reconcile incoming payments and keep account balances and aging reports accurate and current.
- Respond to client inquiries, investigate billing discrepancies, coordinate resolution of payment delays, and escalate complex or high-risk accounts.
- Prepare collection updates, aging summaries, and activity reports for leadership, and track progress against collection objectives.
- Support month-end closing by ensuring assigned accounts are current and properly documented.
- Follow collection procedures, escalation guidelines, and internal controls.
- Identify recurring collection challenges and opportunities to improve workflows and collection effectiveness.
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