Phlebotomist Senior Team Lead

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GetlabsMobile healthcare

This position is currently limited to candidates residing within a 20-30 mile radius of San Francisco, CA.Full-TimeLead

Salary80,000 - 95,000 USD per year

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Job Details

Experience: 2+ years of leadership experience; 5 years of phlebotomy experience is required.
Required Skills: Google WorkspaceSlack

Have 5 years of phlebotomy experience.
Have 2+ years of leadership experience in phlebotomy, mobile health, clinical laboratory, or field-based healthcare operations.
Have experience leading other leads or managing teams across multiple sites or markets.
Hold phlebotomy certification from an accredited agency: AMT, ASCP, or NCCT.
Demonstrate expert knowledge of phlebotomy techniques, specimen handling, and OSHA and HIPAA safety and compliance standards.
Demonstrate the ability to coach, develop, and hold leaders accountable.
Have strong analytical skills and experience using data and reports to drive decisions.
Have a track record of providing exceptional customer service and strong written and verbal communication skills, including presenting to leadership.
Be comfortable using Slack, Google Workspace, and scheduling or routing software.
Have reliable transportation, a clean driving record, and the ability to pass a background check and drug screen.
Be able to travel up to 40% for market visits, Team Lead development, onboarding, and field training.
Preferred: mobile phlebotomy experience; route planning, dispatch, or workforce scheduling experience; payroll, timecard, expense, or inventory experience; familiarity with Lean practices or Leader Standard Work.

Supervise, coach, and develop phlebotomists and shift leads through regular check-ins and performance reviews.
Audit adherence to Leader Standard Work, the 20/24 Rule, call-out procedures, and quality standards; provide corrective coaching.
Manage regional coverage planning, staffing strategy, capacity forecasting, route plans, and next-day coverage.
Serve as the Tier 2 escalation point for operational, clinical, and patient issues.
Analyze regional quality and performance data, identify root causes, and track improvement plans.
Oversee regional onboarding, training, hiring recommendations, and advanced clinical and leadership training.
Review and approve payroll, triplog, timecard, expense, time-off, schedule-change, and overtime submissions within established guidelines.
Oversee regional inventory and equipment budgets, supply trends, and purchase requests.
Ensure regional compliance with OSHA, HIPAA, and state phlebotomy regulations, and lead incident reporting and follow-up.
Act as supervisor during absences and represent the region in leadership meetings.

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