Senior Key Account Manager Japan
New
C
CatawikiLuxury resale marketplace
You will work remotely from JapanFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Fluency in Japanese and professional fluency in English
- Required Skills
- Data AnalysisHubSpotAccount ManagementCRM
Requirements
- Proven experience managing strategic or high-potential business accounts and delivering measurable commercial growth.
- Strong account planning skills, including turning performance data and seller insights into priorities and actions.
- Commercial judgement and negotiation skills focused on long-term, profitable partnerships.
- Experience using data and CRM tools to monitor account performance, forecast results and manage follow-up.
- Fluency in Japanese and professional fluency in English.
- Strong communication and stakeholder management skills to build trust and align people around shared goals.
- Organisation and follow-through to manage multiple accounts and priorities.
- Ability to work independently in a remote role and collaborate across cultures and time zones.
Responsibilities
- Build relationships with high-potential Japanese sellers and understand their goals, business models and inventory.
- Develop account plans to support sustainable growth across watches, branded jewellery and fashion.
- Use seller performance, customer demand and market insights to identify opportunities, risks and priorities.
- Lead regular seller reviews, agree actions and follow through on commercial and operational commitments.
- Help sellers improve the quality, range and consistency of their supply.
- Support seller handovers from Business Development and help sellers establish strong ongoing performance.
- Onboard and guide sellers through API integrations, setting expectations around sales potential and price positioning.
- Negotiate commercial agreements and align expectations with seller potential, customer demand and Catawiki’s commercial framework.
- Maintain accurate account plans, performance updates, forecasts and follow-up actions in HubSpot.
- Share seller feedback and market insights with internal stakeholders and collaborate to resolve issues.
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