Director, Global Solutions Engineering
New
U
UpGuardCybersecurity
We are only considering candidates who are in the PST time zone or Australia for this role., PST time zoneFull-TimeDirector
Salary$249,000 - $279,999; $249,000 – $279,999 • Offers Equity • Offers Bonus
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Job Details
- Required Skills
- CybersecurityPeople Management
Requirements
- Track record of building and leading a world-class Solutions Engineering or Sales Engineering team.
- Experience selling and supporting a genuinely technical product for technical buyers and evaluators.
- Experience managing managers and leading distributed or global teams across multiple time zones.
- Ownership of the technical customer experience from new-business technical wins through post-sales support and cross-sell.
- Hands-on ability and willingness to lead high-stakes customer calls.
- Experience building or scaling RFP and security assessment functions and improving win rates through repeatable processes and reusable content.
- Experience technically enabling channel or partner ecosystems.
- Strong partnership experience with Sales, Customer Success, Product, and Enablement.
- Excellent executive communication skills with C-level buyers and technical evaluators.
- Cybersecurity or security/GRC experience is strongly preferred; adjacent deeply technical domains are also considered.
Responsibilities
- Lead and develop distributed managers and teams of Sales Engineers and Solutions Consultants.
- Hire, coach, and retain technical talent; set career paths and build a culture of technical excellence.
- Lead Sales Engineering to drive pipeline conversion through demos, proofs of concept, technical discovery, and value engineering.
- Lead Solutions Consultants as the technical escalation path for Customer Success Managers and as drivers of technical cross-sell.
- Personally lead high-stakes customer calls when needed.
- Build scalable processes and reusable content for RFPs, security questionnaires, and technical and security assessments.
- Enable partners through training, certification, demo readiness, and deal support.
- Partner with Sales Enablement on technical training, certification, demo standards, and competitive playbooks.
- Share field and technical feedback with Product and Engineering, and contribute to forecasting, capacity planning, and go-to-market strategy.
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